Here are some answers to the most frequently asked questions about our family-run business We Are Nuts and, of course, our favorite subject — nuts!

Store

Yes, We Are Nuts is open year-round! When the COVID-19 pandemic began, we realized we couldn't close our doors because our community needed us to stay open. And just like that, the decision was made to stay open all the time. Now you can get our delicious nuts and gourmet treats any time you want!

We also have 2 locations!

We Are Nuts NE MPLS is our corporate & manufacturing headquarters. We have a small retail showroom featuring Gourmet Nuts, Candy & Gifts. This is also the location for all of your Foodservice and Wholesale inquiries.

Address: 3105 Columbia Ave NE; Minneapolis, MN 55418

Hours: Mon-Fri 8am-4pm

We Are Nuts ST PAUL is our retail location with Gourmet Nuts, Candy & Gifts as well as Discount Groceries & Frozen Food.

Address: 890 Vandalia Street, St. Paul MN, 55114

Hours: Tue, Wed & Fri 9am-5pm; Thu 9am-7pm; Sat 9am-2pm; Closed Sun & Mon

And our website is always open!

A Nut Buck is exactly what it sounds like – a FREE buck you can put toward any of your IN-STORE purchases totaling $20 or more.

When checking out, present your Nut Buck to the clerk by printing it out from this link or showing it from your mobile device, and $1 will be subtracted from your purchase total.

Products

The quick answer… No. We do not classify or label any of our nuts as being gluten-free because they are packaged in a facility where they may come into contact with wheat or other gluten containing items.

Sources:

US Food and Drug Administration Website, Q&A Regarding Gluten-Free Labeling

FDA Consumer Health Information, A Glimpse at Gluten Free Labeling, August 2011

The cashew tree is native to northeastern Brazil. In the mid-to-late 1500s, Portuguese traders and explorers introduced the cashew tree to India and to the east coast of Africa in an area that is now Mozambique. When We Are Nuts began its operation in 1988, we purchased our Cashews primarily from India and Africa. Now, twenty-six years later, Vietnam has become a major world player in the Cashew market. Their quality has been exceptional for the past two years and has become the main source for We Are Nuts. We buy the very best Pecans direct form several growers in Georgia and also Walnuts,
Almonds, and Pistachios direct from growers in California.

I could tell you, but I’d have to kill you (just kidding!!!). You must first recognize that roasting nuts is an art. I learned the trade from a gentleman, since retired, who was a roaster at the Fisher Nut plant in St. Paul. He was very fussy and wouldn’t even let me touch the stirring paddle for three years. Now, being the old pro that I am, I’m passing the technique to my sons (none of who, have yet to touch the paddle).

Absolutely! Incorporating raw or natural nuts into a well-balanced diet is a great way to snack healthy without having to sacrifice taste. Nuts are high in protein, so a handful mid morning or mid afternoon can provide the energy needed to get through the day.

Just remember in this season of giving, celebration, family & friends, your big heart may be in for a work out, so keep it healthy!

For Information on the Heath of Individual Nuts, click here.

Orders & Shipping

If you have a question about your order, we're here to help! Please contact our customer service team at infonut@wearenutsmn.com or (612) 781-6596. When you reach out, be sure to include your order number and a brief description of your question or concern. We'll get back to you as soon as possible to assist you.

Yes, we will always work to accommodate the needs of you, our valued customers, in any way we see possible. In our 20+ years of business, we’ve made it our goal to never turn away a request, no matter how nutty they may be. At We Are Nuts, we pride ourselves on our customer service. So please call us – (612) 781-6596 – or send us a message via our website and we will determine a way to meet your needs.

Nuts without a candied, sugared or chocolate coating are not taxable. This applies to both the product we sell in a bags and/or gift tins. Therefore, with the exception of those products under the ‘Chocolate Covered Nuts’ & ‘Candied Nuts’ subcategories and, additionally, the Decorative Gift Tins filled with Chocolate Covered Almonds, all of our products are not taxable.

Our online store accepts Visa, MasterCard, Discover Card, American Express, Apple Pay, and Google Pay. If you come in to our retail store, you can pay with credit card (same options) or cash. No checks please.

When checking out online, our site does NOT allow for the shipment of a single purchase to multiple addresses.

But please don’t panic, we won’t make you choose which of your kids away at college is more deserving. Below are two solutions we hope will easily allow you to circumvent this issue. It’s our goal to make sure everyone on your list gets to go nuts! 1) Complete separate checkouts on our website for each address you wish to ship to. 2) Call us during our store hours - (612) 781-6596 – to check out over the phone and we will assist in coordinating the shipment of your order to the different locations.

The majority of our shipping is done through UPS, with some orders sent via the United States Postal Service (USPS). The choice of which is based on a composite of the lowest price available and the delivery date requested by the purchaser (if a specific date is not requested, all shipments will be sent out via standard delivery, the day following business day unless otherwise notified).

We are also happy to assist with the shipping of items purchased in store. Please consult with any of our staff prior to checking out and shipping costs can be included into your counter purchase.

When entering your shipping address online, you will be asked to determine whether the address provided is a home/residence or a business. If you are not sure please review the following to ensure a speedy and accurate delivery.

Standard Weekday Delivery service delivers by 5pm to business locations. Morning Delivery service (additional fee) will deliver by noon. If you select Saturday Delivery service for a business, keep in mind that some business locations may be locked on weekends.

We recommend that you provide an address at which someone will be present to receive the package during normal business hours. Many businesses have a reception area or central mail repository, which will then process the delivery. If the business is closed at the time of delivery, the package will be left at the door.

When entering your shipping address online, you will be asked to determine whether the address provided is a home/residence or a business. If you are not sure please review the following to ensure a speedy and accurate delivery.

Standard Weekday Delivery service delivers by 5pm to business locations. Morning Delivery service (additional fee) will deliver by noon. If you select Saturday Delivery service for a business, keep in mind that some business locations may be locked on weekends.

We recommend that you provide an address at which someone will be present to receive the package during normal business hours. Many businesses have a reception area or central mail repository, which will then process the delivery. If the business is closed at the time of delivery, the package will be left at the door.

If your order shows as delivered but you haven't received it, we recommend the following steps: 

  1. Check with neighbors or household members to see if they received the package on your behalf. 
  2. Look around your property in case the package was left in an unusual spot, like behind bushes or near a side door. 
  3. Verify the delivery address to ensure it was shipped to the correct location. 
  4. Wait 24 hours – sometimes carriers mark a package as delivered a bit early, and it may arrive shortly after. 

If you've checked all of these and still don't have your order, please contact our customer service team at infonut@wearenutsmn.com or (612) 781-6596. Be sure to have your order number handy when you reach out, and we'll assist you in tracking down your package. 

Contact our customer service team at infonut@wearenutsmn.com or (612) 781-6596 as soon as possible. Please provide your order number and details about the item you received. 

We’ll work with you to correct the order and ensure you receive the correct product. 

Yes, we do offer wholesale pricing! If you're interested in purchasing our products in larger quantities, we invite you to visit our wholesale sign-up page. There, you can find more information and fill out the necessary details to get started. Our team will review your request and reach out to discuss pricing and availability. 

Thank you for considering We Are Nuts for your wholesale needs!