Shipping & Returns
We ship all orders USPS. Orders leave our building within 1-3 business days, and within 3-5 business days during peak holiday season. From there, it's all up to USPS...
- Real time USPS rates
- Or $10 flat rate shipping on orders over $100 (max. $500)
- Real time USPS international rates
Returns & Exchanges
Your satisfaction is important to us; we want to make it right! Please contact us using our contact form, being sure to include your order number, and let us know what's wrong.
As our products are perishable, all food sales are final. To make sure that you are satisfied with the product you ordered, it's a good idea to inspect the contents as soon it arrives.
Within 10 days of the date of your order, we are happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit, at no cost to you.
We are not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information supplied to us. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address, but this, of course, is out of our control.
To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand. Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card.